Terms of Service
Last updated: November 10, 2026
1. What Aira is
Aira ("we", "us") offers guided Pilates classes that you use in your web browser or from your home screen (the "Service"). By starting a trial or a subscription you agree to these terms.
2. Your health comes first
Aira is general fitness content, not medical advice. Talk to your doctor before starting any exercise program, especially if you are pregnant, have recently given birth or had surgery, or live with an injury, back pain or a health condition. Listen to your body and stop any exercise that causes pain, dizziness or shortness of breath. You exercise at your own risk.
3. Free trial and subscription
- New members get a 7-day free trial. You enter a payment card to start, and you are not charged during the trial.
- If you do not cancel before the trial ends, your subscription starts automatically at the price shown when you signed up (currently US$9.99 per month or US$49.99 per year, plus any applicable taxes).
- Your subscription renews automatically at the end of each billing period until you cancel.
- Payments are processed by Stripe. We never see or store your full card number.
4. Cancelling
You can cancel any time in the app (Progress → Manage subscription) or from the link in your Stripe receipts. When you cancel, you keep access until the end of the period you already paid for, and you are not charged again.
5. Refunds
If you forgot to cancel and were charged for a new period you have not used, write to us within 7 days of the charge and we will refund it. Other refunds are at our discretion, except where the law requires them.
6. Price changes
If we change the price, we will tell you by e-mail at least 30 days before it applies to you, so you can cancel first if you prefer.
7. Your account
You sign in with a link sent to your e-mail. Keep access to that inbox private. Your subscription is for your personal use and may not be shared or resold.
8. Our content
The classes, animations, voice guidance, texts and brand belong to Aira. You may use them for your own practice, not copy or redistribute them.
9. Availability
We work to keep Aira available and up to date, but we cannot promise it will always be uninterrupted or error-free. We may add, change or remove classes over time.
10. Limitation of liability
To the extent the law allows, Aira is provided "as is", and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.
11. Changes to these terms
We may update these terms. If a change is important, we will let you know by e-mail or in the app before it takes effect.
12. Contact
Questions about these terms or your subscription: hello@airapilates.app.